Whether you’re working from home or in the office, you’ll cross paths with both pleasant and more complicated customers. As someone who used to manage a sandwich shop, I’ve had …
Bad reviews are always pretty horrifying for a small business owner or head of marketing when one hits their inbox. There’s this heart stopping feeling like your reputation is ruined …
Contributed by JT Ripton The balance in power has shifted. In the past, businesses provided customer service but were free to set their own tone and level of engagement. If …
Learning a new business software takes time, no matter how user-friendly it is, especially one having to do with payroll. Can you imagine attempting to setup a system that tracks …
There are more apps for more types of things than most of us need or can even imagine. Businesses use them to replace many of the, now antiquated, processes and …